Warranty Information
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Warranty Information

About Us

Warranty Information

  • UPHOLSTERED FURNITURE
  • Leather and Fabric
  • CASEGOODS
  • And Occasional Furniture
  • LIMITED WARRANTIES

Limited Warranties are non-transferable. The following Limited Warranties are given to the original retail purchaser of the following Leon Furniture Products:

Frames Used In Upholstered and Leather Products

Limited Lifetime Warranty

A Limited Lifetime Warranty applies to all frames used in sofas, couches, love seats, upholstered chairs, ottomans, sectionals, and sleepers.Leon Furniture warrants these components to you, the original retail purchaser, to be free from material manufacturing defects. Lifetime means the normal useful life of the product. Leon Furniture will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture , or a repair center designated by the Customer Service Department of Leon Furniture , at no charge to the original retail purchaser. After one year from the date of purchase, the frame warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

Springs

5 Year Limited Warranty

The metal spring systems are sinuous, wire seat springs, and, where applicable, back springs, and are secured by heavy gauge tie wires clipped at all intersections. Leon Furniture warrants these systems to you, the original retail purchaser, for five years from the date of purchase, against spring breakage caused by metal fatigue or spring clips pulling loose from the frame. Leon Furniture will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture, or a repair center designated by the Customer Service Department of, Leon Furniture at no charge to the original retail purchaser. After one year from the date of purchase, the spring warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

Recliner Mechanism

5 Year Limited Warranty

Leon Furniture warrants to you, the original retail purchaser, all mechanisms used in recliners for five years from the date of purchase, to be free from material manufacturing defects.,Leon Furniture will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture, or a repair center designated by the Customer Service Department of Leon Furniture , at no charge to the original retail purchaser. After one year from the date of purchase, the recliner mechanism warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

Sleeper Mechanism

3 Year Limited Warranty

Leon Furniture. warrants to you, the original retail purchaser, all mechanisms used in sleepers for three years from the date of purchase, to be free from material manufacturing defects.Leon Furniture will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture, or a repair center designated by the Customer Service Department of Leon Furniture, at no charge to the original retail purchaser. After one year from the date of purchase, the sleeper mechanism warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

Cushioning

1 Year Limited Warranty

All seat cushion cores will soften with normal use and will conform to the shape of the user. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Within one year from the date of purchase,Leon Furniture will replace, for the original retail purchaser only, a cushion core in an unattached (loose) seat cushion (an “Unattached Cushion”) that has material manufacturing defects, provided that the original retail purchaser (i) follows the Claim Procedure set forth herein and (ii) returns the defective cushion core contained within an Unattached Cushion to Leon Furniture , Attn: Director of Quality at Leon Furniture together with the product serial number and other information required under the Claim Procedure set forth in these Limited Warranties. With respect to a cushion core in a seat cushion which is attached to the product (an “Attached Cushion”), Leon Furniture, within one year from the date of purchase, will repair or replace, at its option, for the original retail purchaser only, a cushion core, in an Attached Cushion, which has material manufacturing defects, provided that the original retail purchaser follows the Claim Procedure set forth in these Limited Warranties. With respect to an Attached Cushion, Leon Furniture. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture , or a repair center designated by the Customer Service Department of Leon Furniture., at no charge to the original retail purchaser.

Sleeper Mattress

3 Year Limited Warranty Pro-rated

Leon Furniture warrants the sleeper mattress to you, the original retail purchaser, for three years from the date of purchase, to be free from material manufacturing defects. This warranty begins on the date of purchase. During the first year, the mattress will be repaired or replaced at no cost to the original retail purchaser. Leon Furniture will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from ,Leon Furniture or a repair center designated by the Customer Service Department of Leon Furniture, at no charge to the original retail purchaser. After the first year of use, the mattress will be replaced for the original retail purchaser on the following pro-rated basis:

Leather

1 Year Limited Warranty

Leon Furniture Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and dye transfers. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Leon Furniture, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture, or a repair center designated by the Customer Service Department of Leon Furniture, at no charge to the original retail purchaser.

Upholstered Fabric

1 Year Limited Warranty

Leon Furniture warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. This warranty also does not cover protective finishes, velvets, velvet types, and Orlon, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. Leon Furniture, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture, or a repair center designated by the Customer Service Department of Leon Furniture , at no charge to the original retail purchaser.

Finishes and all Other Furniture Products

1 Year Limited Warranty

All finishes and other parts, components, and other furniture products not specifically included in the above Limited Warranties, including but not limited to dining room tables, chairs, occasional tables, beds, dressers, marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment centers, lamps, electrical components, recliner pull cords and handles incorporated into any furniture product, are warranted by Leon Furniture to you, the original retail purchaser, for one year from the date of purchase, to be free from material manufacturing defects.Leon Furniture,will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture, or a repair center designated by the Customer Service Department of Leather.

1 Year Limited Warranty

Leon Furniture warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all leather to be free from defects in materials and workmanship, seam slippage, cracking, and dye transfers. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Leon Furniture will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture, or a repair center designated by the Customer Service Department of Leon Furniture, at no charge to the original retail purchaser.

Upholstered Fabric

1 Year Limited Warranty

Leon Furniture warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. This warranty also does not cover protective finishes, velvets, velvet types, and Orlon, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. Leon Furniture will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture, or a repair center designated by the Customer Service Department of Leon Furniture, at no charge to the original retail purchaser.

Finishes and all Other Furniture Products

1 Year Limited Warranty

All finishes and other parts, components, and other furniture products not specifically included in the above Limited Warranties, including but not limited to dining room tables, chairs, occasional tables, beds, dressers, marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment centers, lamps, electrical components, recliner pull cords and handles incorporated into any furniture product, are warranted by Leon Furniture to you, the original retail purchaser, for one year from the date of purchase, to be free from material manufacturing defects. Leon Furniture will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Leon Furniture, or a repair center designated by the Customer Service Department of Leon Furniture, at no charge to the original retail purchaser.

  • SPRINGS 5 YEARS
  • RECLINER MECHANISMS 5 YEARS
  • SLEEPER MECHANISM 3 YEARS
  • SLEEPER MATTRESS 3 YEARS, PRO-RATED
  • LEATHER 1 YEAR
  • UPHOLSTERED FABRIC 1 YEAR
  • CUSHIONING 1 YEAR
  • FINISHES AND ALL 1 YEAR
  • OTHER FURNITURE PRODUCTS
  • (INCLUDING PARTS AND COMPONENTS) 1 YEAR
  • Customer Service Phone: 877-636-9613